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  1. Defintions

    "Booking/Payment" means the booking/payment entry made with and accepted by Airport Parking in relation to the parking sought by the customer;

    "Customer" means Airport Parking accepts the Booking/Payment and provides, parking transport and services the subject of the Booking/Payment to the customer and any of Airport Parking Carparks, agents, servants, representatives, contractors, subsidiaries or related bodies corporate;

    "Customer" means the person specified as receiving parking, transport and other services in the Booking/Payment and any infant or Baggage carried with that person;

    “Loss” means any loss, damage, cost or expense, including consequential or indirect loss, loss of profit or loss of opportunity;

    “Carparks” are the suppliers of carparking spaces for Airport Parking

    1. The Booking/Payment and the contract for parking between Airport Parking and the Customer is subject to these terms and conditions and (as applicable) Australian laws. These terms and conditions apply except to the extent of any inconsistencies with any applicable laws, in which event such laws will prevail to the extent of the inconsistency.
    2. Airport Parking is not a common public carpark and may refuse any person/s, whether or not a Booking/Payment has been accepted or processed by Airport Parking , without any obligation to provide reasons for such refusal.
    3. Customers must park and check in at the Carparks check-in facility serving the place of departure: for International Travel (including domestic legs of an international flight) at least 150 minutes prior to the scheduled departure time; and for Domestic Travel at least 90 minutes prior to the scheduled departure time. The parking fee paid may be forfeited and the Carpark may cancel the Booking/Payment if a Customer fails to check in by the time specified.
    4. The Booking/Payment is valid only for provision of the parking, transport and services in respect of which it is accepted by the Airport Parking. Except as otherwise provided in these terms and conditions and to the extent permitted by law, no payment accepted by Airport Parking in respect of a Booking/Payment is refundable under any circumstances. Customers may change Booking/Payment details, subject to the Parking Fee Rules. If a Customer fails to travel on the scheduled services specified in the Booking/Payment, the Booking/Payment will lapse, become valueless and not be substitutable for other services.
    5. The Customer acknowledges that Airport Parking may need to cancel parking services due to industrial action, no parking spaces available, technical problems or any event beyond the reasonable control of Airport Parking. In no circumstances will Airport Parking be liable for any Losses which a Customer may incur as a result of any such occurrence or event.
    6. Customers must comply with all applicable laws, regulations, orders and notifications in force relating to driving and all conditions and instructions of the Airport Parking and Carparks.
    7. A Customer may be refused entry or requested to leave the Carpark if: the Customer is in breach of these terms and conditions, objectionable to other Customers or is, for any reason, disturbing, causing discomfort to or threatening the safety or security of other Customer, any property or the Carpark; the Customer is under the influence of alcohol or drugs or is not physically or mentally fit. The Carpark is not liable for any Loss which the Customer incurs as a result
    8. Subject to the provisions of these terms and conditions and any applicable laws, Airport Parking is not liable for or in connection with any:
    • Damage to customer vehicles 
    • Loss sustained to Baggage, including (without limitation) Loss which is solely the result of normal wear and tear;
    • Illness, injury or death of any person, including (without limitation) any illness, disability or personal injury to, or death of, a Customer;
    • Loss caused by a Customer’s negligence or breach of these terms and conditions or the Customer’s failure to comply with applicable laws, regulations, orders or requirements;
    • Loss caused by the Airport Parking compliance with applicable laws, regulations, orders or requirements;
    • death, personal injury, delay or Loss caused by anything in a Customer’s Baggage (and each Customer agrees to indemnify Airport Parking for any death, injury, delay or Loss caused by the Customer’s Baggage to other persons or property, including the Carpark’s property); or
    • Loss arising out of or in any way connected to the provision of parking, transport and other services to the Guest (whether arising from negligence or otherwise) including, without limitation, any change to the parking, transport or services described in or covered by the Booking/Payment or inaccuracies or errors in any information related to parking, transport, services or pricing.

    Airport Parking reserves all rights against any other person, including rights of contribution and indemnity.

    1. All Bookings/Payments: Unless extinguished earlier by these terms and conditions or applicable law, a Customer’s right to claim damages against Airport Parking will expire if an action is not brought within two months of the date of parking.
    2. To the extent permitted by applicable laws, any liability of Airport Parking for a breach of any provisions of the contract of parking or related obligations shall not exceed resupply or the payment of the cost of resupply of the service in question
    3. The price of the parking the subject of the Booking/Payment may include taxes, imposts or fees which are imposed by governments or other authorities in relation to parking. Customers may be required to pay taxes, imposts or fees which have not already been collected.
    4. These terms and conditions may not be altered, modified or waived by any person (including the agents, servants, employees or representatives).
    5. These terms and conditions also apply to Airport Parking employees, agents and representatives, all Carparks used by the Airport Parking to provide parking and those Carparks’ employees, agents and representatives.

    Parking Fee Rules

    1. Parking changes (i.e. date, time) or cancellations are permitted if requested up to 1.00pm (1300 hours) Eastern Standard or Summer Time on the day before Customers advised parking date. Charges apply.
    2. Changes/cancellations are only possible via our website. A change fee of AUD$10 applies with an adjustment for any applicable parking charge difference. When cancelling, any balance is refunded less the cancellation fee of $10.
    3. If Customers do not park and do not notify Airport Parking as per changes/cancellations above by 1.00pm (1300 hours) Eastern Standard or Summer Time on the day before the advised parking date, the parking fee paid will be forfeited.

    Administration fee

    1. In line with industry practice, Airport Parking has an administration fee for parking fees paid by credit cards.
    2. Payments by credit card attract an administration fee each time a Booking/Payment is made. This administration fee is $2.00 and will be added to the total price of your parking fee when you select your credit card type on the payment screen.

    Changes to these Terms

    Airport Parking reserve the right to amend, modify, add, delete and make corrections to the website at any time without notice.

    Links to other websites

    Links to other websites are provided for your convenience. Airport Parking does not control these other websites and cannot be responsible for the content or accuracy of the information or other material on these websites. Unless expressly stated on this website, the provision of a link to an external website does not constitute an endorsement or approval of that website or any of the products or services on that website. You should seek independent expert advice if you have any concerns regarding what services, products or solutions may be suitable for you. We will not accept any liability for your access, use or reliance of those websites.

    Before disclosing your personal information or using other websites, Airport Parking suggest you examine the terms and conditions of those websites, as they may differ from this website.

    You must obtain Airport Parking written permission to make any hyperlinks with this website.

    Limitation of Liability and Disclaimer

    The information provided on this website has been compiled for your convenience. Airport Parking makes no warranties about the reliability, accuracy or completeness of any information contained on the website or that your access and use of the website will be uninterrupted or error free.

    Except where Airport Parking are unable to exclude our liability by legislation, Airport Parking, our officers, employees, Carparks, agents and contractors will not be liable in any way to you or anyone else for any loss or damage, however it arises (whether in contract, tort including negligence, or otherwise) out of or in connection with your access and use of this website.

    In the case of goods or services supplied or offered via this website, liability for breach of an implied term which cannot be excluded by legislation, is limited at the option of Airport Parking to either, the supply of the goods or services (or the equivalent goods or services) again or the payment of the cost of having the goods or services supplied again.

    Airport Parking limitation of liability in these Terms applies to direct, indirect, consequential, special, punitive or other damages that your or others may suffer, as sell as damages for loss of profit, business interruption or the loss of data or information, even if Airport Parking are informed of their possibility.