CHANGE MY BOOKING
home Airport Locations How it works FAQ Ports and Stations Contact Us
 
 
 
 
Select Airport:
 
 
Depart Date:  
 
 
Return Date:  
 
 
     
 

FAQ'S - BALLINA/BYRON

Adelaide | Ballina | Brisbane | Cairns | Gold Coast | Hobart | Melbourne | Perth | Perth-Park and Fly | Sydney | Sunshine Coast | Auckland | Christchurch

Open everyday 24 hours
Staff are always on hand to ensure your needs are met. Safety for you and your car as well as a personalised service (assistance with luggage, transfer to terminal doors ect.) are critical factors.

Location
The carpark is at the Airport, 100m from the terminal and easily accessible from the nearby towns and regional areas via the major road network. Please refer to map Click Here and directions

Parking spaces
There is plenty of available capacity to accommodate customers with secure indoor parking.

Carpark Arrival/Departure Date & Time
For airport arrival time it is recommended that you arrive 1 hour prior to departure of your flight. Ensure you have made an allowance for carpark check in (approx 2mins) so you arrive in sufficient time for airline seat allocation, luggage check in and boarding your flight.

Parking
When you arrive, simply park outside the facility and proceed to reception for check in. Your car will be parked inside by staff and keys locked away in a key safe. On your return proceed to reception, collect your keys and your vehicle will be ready for you.

Traveling with children, the elderly or infirm
If you need assistance getting to the terminal you can either drop passengers at the terminal first then bring your vehicle to the storage facility or friendly staff can take you to the terminal in your vehicle then bring it back to the facility for storage.

24 hour surveillance
There is a state of the art 24hr monitored back to base alarm system. Random patrols are conducted by professional security personnel. Insurance
Carparks have appropriate insurance cover for property loss and damage as well as personal injury and accidents.

Parking Fee Rules

  1. A $2.00 administration fee is included in the quote amount
  2. Changes/cancellations are via our website (go to "Amendments tab") up to 1:00pm (13:00 hours) Eastern Standard or Summer Time on the day before customers advised parking date. A cancellation fee of $10.00 applies and for changes there maybe an adjustment for any applicable parking charge difference. Any balance owing to customers is refunded.
  3. If customers don't park as per their reservation, subject to changes/cancellations in 2 above, all payments will be forfeited